FAQs

About Claremont Retirement Village

Inspired by our own experiences with aging loved ones, we got into this business to ensure seniors have access to a quality, active, affordable lifestyle that places the same emphasis on vibrant living and compassionate care.

FAQs

1. What makes Claremont unique?
Family. Family is at the center of everything we do because we believe people grow and thrive when they feel like they are part of a loving, caring family. So at Claremont, we’re all family. This warm, friendly culture is felt from the moment you walk through our doors.
2. What is your pricing for Independent Living? Assisted Living? Memory Care?

We encourage you to look at our specific pages for more information: Independent Living, Assisted Living, Memory Care.

3. Do you accept Medicaid?
Yes. Our qualifications are one (1) year of private pay in any apartment in the community. However, Medicaid only covers studio apartments in Assisted Living.

 

4. What is your visitation policy?
Our visitation hours have temporarily changed to 9am to 6pm, Monday through Sunday. All visitors must check-in at the front desk, and they will receive a Visitor’s badge to access other parts of the building. Please see COVID-19 for additional protocol.
5. What are your hours of operation?
You can contact us Monday through Sunday from 9am to 6pm.
6. What questions should I ask before deciding?
Navigating this journey can be overwhelming, so our knowledgeable staff will guide you in the process. We highly encourage scheduling a tour, which will help in answering many questions that you may currently have, and many more that will arise. Our Director of Marketing is available to conduct a tour and answer any questions. Contact [email protected] or call (614) 314-1000
7. How will I know which level of care is appropriate?
Providing the right level of care is what we pride ourselves in. Our Director of Nursing will conduct a health assessment to ensure we can accommodate your needs. Prior to move-in, they will evaluate the resident, review a health and physical records, as well as their list of medications, to determine the right level of care.

 

8. What happens if my level of care changes?
Our staff is committed to doing everything we can to continue providing quality care. In the event, we feel we can no longer accommodate your needs, we will setup a meeting to discuss next steps.
9. What should I expect when I move in?
All our staff are very hands on, and they will be with you every step of the way to make sure you feel at home. Our Director of Marketing will facilitate the onboarding process and provide a welcoming experience.
10. Do you have other locations?
We do not have other locations in Ohio, but we do have Memory Care units in Florida, which our Owner, also manages. Click here to Learn more about them

For any additional questions, please email [email protected] or contact our main phone line at (614) 761-2011